This Privacy Policy explains how Brillbet collects, uses, stores and protects personal information when you register, place wagers, use our services or visit our website. We take your privacy seriously and set out below the types of data we handle, why we need it, how we protect it and the choices and rights available to you.
We collect information necessary to provide and improve our services, to meet legal obligations and to protect accounts. Collection happens when you create an account, make payments, contact support or use the site.
This includes identity and contact details such as full name, date of birth, address, email, telephone number and a record of identity documents where verification (KYC) is required. We also record account credentials, security questions and communication preferences.
Technical data covers information about the device and connection you use to access our services: IP address, device identifiers, browser type and version, operating system, language settings and pages visited. We use this data to maintain service performance and to detect suspicious activity.
Transactional data includes payment and wagering records, deposit and withdrawal histories, bet details, bonuses applied, and any receipts or invoices. We may also retain logs of your in‑site activity, game history and support interactions for operational, compliance and dispute‑resolution purposes.
We use personal and technical data to create and manage accounts, process payments, perform identity checks, prevent fraud, comply with legal obligations, deliver customer support and improve the service. Transactional data is used to administer accounts, calculate balances and resolve queries. We may use aggregated or anonymised data for analysis and system improvement.
We store data on secure servers and apply technical and organisational measures to protect information against unauthorised access, loss or misuse. Access to personal data is restricted to authorised personnel and third parties with a legitimate need. We retain information only as long as necessary for business, legal and regulatory purposes.
We use cookies and similar technologies to provide functional site behaviour, remember preferences, enable secure logins and measure site performance. Some cookies are essential; others are optional and used for analytics or personalised content. You can manage cookie preferences through the cookie banner and your browser settings.
We may share data with service providers who support operation of the platform, for example payment processors, identity verification and fraud prevention providers, IT and hosting partners, and legal or regulatory bodies where required. Third parties are permitted to process data only under contract and are required to protect it.
You have rights in relation to your personal information, including the right to access, correct and, where applicable, request deletion, restriction or portability of your data, and to object to certain processing. To exercise these rights, use your account settings or contact [email protected].
If you wish to review, update or remove personal information we hold, you can do so via your account profile or by contacting support. We will respond to legitimate requests in line with applicable data‑protection requirements and may need to retain certain information to meet legal or security obligations.
We may update this policy to reflect changes in our practices or legal requirements. Any material changes will be posted on the website and will take effect from the date shown at the top of the updated policy.
